If you are able to capture, contact the security software manufacturer for instructions on how to add Snagit to the exclusions list (sometimes referred to as the white list). To verify your security software is not causing an issue, disable the security software and then take a scrolling capture again with Snagit. The simplest method for capturing a full page PDF as well as multi-page PDF documents is to use the Snagit Printer. It sports a big, red icon for taking a screenshot. This software can sometimes falsely detect Snagit (or other trusted applications) as a potential threat and block the software from working properly. When you launch Snagit, the app displays a mini control box that peeks out from the top edge of your display. Security and identity protection software is frequently changing. These alternate browsing modes usually disable all third party extensions and add-ons which can potentially interfere with Snagit's scrolling ability.įor best results, set the zoom level in the application to capture to the default 100%. Most web browsers have the ability to browse in an 'incognito' or 'private' window. Use your Web Browser's Incognito/Private Mode

Results may vary across web browsers based on website content. If you receive an error or no response when capturing a website, open the URL in a different web browser, such as Google Chrome, Mozilla Firefox, Internet Explorer, or Microsoft Edge.

and Snagit scrolls the window in that direction, capturing everything visible in the scrolling. Panoramic scrolling capture may have trouble accurately capturing parralax websites. crosshairs over the window you want to capture.

Snagit scrolling screenshot